My computer has been unluckily infected with Trojan-Ransom.Win32.Rack.Am that I have been trying to remove in several ways but still fail. AVG detects it but cannot remove it completely. Restoring my system also does not work. How do I remove Trojan-Ransom.Win32.Rack.Am from my machine for good? This infection has slowed down my system performance and I almost cannot do anything on the computer. Please help me!
Description of Trojan-Ransom.Win32.Rack.Am
Trojan-Ransom.Win32.Rack.Am is a type of Trojan horse that spread over the network. It often lurks into the targeted system via sharing files on peer-to-peer networks, unsolicited emails, hacked websites, infected removable storage devices and more. This Trojan horse has the ability to hide deep in the infected system and perform various harmful activities according to the commands set by its creators. It modifies the registry entries so as to make sure that it can run automatically whenever the Windows launches. It disables antivirus program installed in the computer to evade detection and removal. This Trojan horse will also pops up a lot of misleading advertisements on the infected computer, with the purpose of tricking its victims into buying some fake products or services. What’s worse, it may try to collect the valuable data and confidential information from the infected computer and sends them to its creators. Therefore, if you want to protect your system security and avoid encountering identify theft, you need to get rid of Trojan-Ransom.Win32.Rack.Am quickly.
Symptoms of the Infection
● Websites you don’t intend to visit appear weirdly.
● Computer receives many strange error messages and pop-up ads
● Web browser gets very slow and sometimes stops responding.
● New toolbars appear on your Web browser.
● Some website URLs appear in your favorites list.
● Your homepage is hijacked and you end up on sites not requested.
● Some files and folders are missing.
● Some programs cannot be launched or take a long time to launch.
● Computers runs slower and slower.
Guides to Remove Trojan-Ransom.Win32.Rack.Am
Trojan-Ransom.Win32.Rack.Am is a highly risky Trojan horse that gets itself installed on your computer without letting you know. It messes up your whole computer system and drops other threats onto your machine. Moreover, this Trojan horse may compromise your privacy by stealing your private information. We highly recommend that you get rid of this infection from your infected computer as early as possible. However, this Trojan horse may disable the antivirus program to avoid detection or removal from the computer. It will deep hide in the system, so that it is hard to remove it only with a common antivirus program. You can try the following methods to get rid of this Trojan horse.
Method 1: Remove the Trojan Horse by Taking the Steps.
Method 2: Remove the Trojan Horse by Using SpyHunter.
Method 3: Remove the Trojan Horse by Using Malwarebtes.
Note: To manually remove this Trojan horse, you have to acquire certain levels of computer knowledge and skills. If you are not expert at computer, then we recommend you to download and use an automatic removal tool to automatically remove the threat.
Method 1: Remove the Trojan Horse by Taking the Steps.
Step1: Retart your computer into the Safe Mode with Networking.
Restart the computer, before the Windows launches, keep tapping F8 key, select “Safe Mode with Networking” and press Enter.
Step 2: Kill all processes related to Trojan-Ransom.Win32.Rack.Am.
Press Ctrl+ Alt+ Delete to launch the Task Manager, go to “Processes”, find out any Trojan horse related processes and click on “End Process” button. Thus, the malicious activities of the Trojan horse will be stopped automatically.
Step 3：Remove all Trojan horse related programs from the computer.
Click Start menu, go to Control Panel, click on “Uninstall a program”, search for all programs related to the Trojan horse and remove them.
windows7 uninstall programs
Step 4: Remove all malicious files and registry entries associated with Trojan-Ransom.Win32.Rack.Am.
To remove the malicious files, you have to navigate to the following folders, then find out any malicious files in such folders and remove them all.
%Temp%
%AllUsersProfiles%\
%UserProfile%\Desktop\
%AllUsersProfile%\Application Data\
To remove the malicious registry entries, you have to open the Registry Editor (press Windows key + R key, type “regedit” and click OK.), then search for and remove any malicious registry entries from your computer. (Note: If you have no any experience of editing registry entries, you’d better back up your registry beforehand)
Method 2: Remove the Trojan Horse by Using SpyHunter.
SpyHunter is a useful malware removal tool that detects and removes many malicious threats that several of the major brands can’t detect. This tool will be able to find out and delete Trojan-Ransom.Win32.Rack.Am and other related threats from your PC without much trouble. Now follow the steps below to automatically remove the Trojan horse:
Step 1: Download and install SpyHunter on your PC.
Step 2: Upon the installation, launch SpyHunter and perform a full system scan by clicking “Scan Computer Now”.
Step 3: Wait for the scan to complete. Then, you will be shown all detected threats on your PC.
Step 4: To clean up all threats completely, click “Fix Threats” and restart your PC.
Method 3: Remove the Trojan Horse by Using Malwarebytes.
Malwarebytes Anti-Malware is a professional anti-malware program using advanced technology to detect and remove various malware including Trojan horses, viruses, adware, worms, rootkits, spyware, ransomware, etc. It is a trustworthy removal tool and you can download and use it to automatically get rid of Trojan-Ransom.Win32.Rack.Am from your infected PC. Follow the steps below to accomplish the automatic removal of the Trojan horse.
Step 1: Download and install Malwarebytes Anti-Malware on your computer.
Step 2: Once the installation finishes, run Malwarebytes Anti-Malware and scan your system by clicking the “Scan” tab, selecting “Threat Scan” and then click on “Scan Now”.
Step 3: Malwarebytes Anti-Malware now will start scan your system for Trojan-Ransom.Win32.Rack.Am as well as other potential threats on your computer.
Step 4: Once the scan is done, quarantine all detected threats by clicking on “Quarantine All” and clicking the “Apply Actions” button. Then, restart your PC to complete the removal.
How to Prevent Malware Infection
● Avoid browsing unsafe websites, such as pornography websites.
● Download programs, files and update package from trustworthy sources only.
● Use caution when receiving unknown links from unknown people while using instant messaging applications.
● Don’t view spam emails, nor even download and run the unknown attached files or programs.
● Update the database of the installed antivirus program on a regular basis. Make sure that it is running when you surf the Internet, so as to lower the chance of being attacked.
● Upgrade the currently installed software in case that the Trojan horse would exploit the software flaws to attack your computer.
● Regularly update your operating system so as to prevent any system vulnerability.
Tip: The manual removal should not be attempted by everyone, especially the novice users. If you are afraid of making any mistakes when performing the manual removal due to lack of sufficient computer knowledge, then you can download and use a professional Trojan horse removal tool.
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