Tuesday, March 3, 2015

How to Effectively Remove JS/SmootherWeb.A.5?

Is your computer infected by JS/SmootherWeb.A.5? Have you tried several ways but still cannot remove it from your machine? Are you looking for an effective solution? Then you can read through this post and you will find the effective guides to get rid of JS/SmootherWeb.A.5 from your infected system. Just continue reading!

Know about JS/SmootherWeb.A.5

JS/SmootherWeb.A.5 is a Trojan horse which can get into the targeted computers without the owners’ knowledge and then follow the cyber hackers’ commands to perform a series of harmful acts in the infected system. This Trojan horse can make use of various social engineering tactics to slip into users’ computers. Generally, it hides in some malicious websites or legitimate websites which have been hacked by the cyber hackers. When users browse such unsafe sites, they are likely to download this threat onto their PCs. This Trojan horse may also be downloaded manually by computer users, since it can disguise itself as a legitimate application, tricking users into thinking that they are downloading and installing a useful application. Additionally, users may download this type of Trojan horse when they click on the links embedded in spam emails or open the email attached files.

Once installed on the computers, this Trojan horse will start its payloads and cause various problems on the infected computers. It will make changes to the registry to ensure an automatic running together with the Windows. Every time it is executed, it will try to connect to a specified website to download and install additional malware onto the compromised computers. Besides, JS/SmootherWeb.A.5 can open a backdoor for the remote hackers, allowing them to gain unauthorized access to the infected computers and perform whatever they want, such as viewing users’ personal pictures or uploading files about financial information. After the infection, users may notice an apparent slowdown in the system performance. It takes a longer time to start up or shut down the computers, launch a certain program or open a Word file. Meanwhile, users receive many error messages, security alerts, commercial ads when using the computers. Even worse, some users find that all money in their online banking accounts has been draw by someone. Therefore, it is urgent to get rid of the Trojan horse timely to end up the problems caused by it and avoid potential damage as well as losses.

Symptoms of JS/SmootherWeb.A.5 Infection

Your computer behaves strangely, i.e. in a way that you haven’t seen before.
You see unexpected messages or images.
You hear unexpected sounds, played at random.
Programs start unexpectedly.
Your personal firewall tells you that an application has tried to connect to the Internet (and it’s not a program that you ran).
Your friends tell you that they have received e-mail messages from your address and you haven’t sent them anything.
Your computer ‘freezes’ frequently, or programs start running slowly.
You get lots of system error messages.
The operating system will not load when you start your computer.
You notice that files or folders have been deleted or changed.
You notice hard disk access (shown by one of the small flashing lights) when you’re not aware of any programs running.
Your web browser behaves erratically, e.g. you can’t close a browser window.

Tips to Prevent Future Infection

Regularly update your operating system so as to prevent any system vulnerability.
Upgrade the currently installed software in case that the Trojan horse would exploit the software flaws to attack your computer.
Update the database of the installed antivirus program on a regular basis. Make sure that it is running when you surf the Internet, so as to lower the chance of being attacked.
Avoid browsing unsafe websites, such as pornography websites.
Download programs, files and update package from trustworthy sources only.
Use caution when receiving unknown links from unknown people while using instant messaging applications.
Don’t view spam emails, nor even download and run the unknown attached files or programs.

How to Effectively Remove JS/SmootherWeb.A.5?

This Trojan horse is hard to remove, just because that it is designed with the rootkit technique. It can implant its malicious codes into the system, so as to “become” one part of the system. That is why an antivirus program has the luck to detect this Trojan horse but cannot remove it completely. However, this doesn’t mean that there is no way to get rid of this tricky Trojan horse. Here are three methods for you:

Method 1: Remove the Trojan Horse by Taking the Steps.

Method 2: Remove the Trojan Horse by Using SpyHunter.

Method 3: Remove the Trojan Horse by Using Malwarebtes.

Note: The manual removal does not always ensure a complete removal of the Trojan horse. If you want to get rid of the threat once for all, then we highly recommend removing it by using a professional malware removal tool.

Method 1: Remove the Trojan Horse by Taking the Steps.

Step 1: Terminate process of the Trojan horse.
1. Press Ctrl + Alt + Del keys together to open the Windows Task Manager.
2. Under the “Processes” tab, find out and terminate the JS/SmootherWeb.A.5 related immediately.

Step 2: Show all hidden files and folders.

1. Restart your affected computer.
2. Click on the “Start” menu and select” Control Panel”.
3. Select “Appearance and Personalization”.
4. Click on “Folder Option” and then a window will pop up.
5. Click on the “View” tab, under “Advanced settings”, check “Show hidden files, folders and drives” and uncheck “Hide protected operating system files (Recommended)”. And then hit the “OK” button.
show hidden  files and folders_1

Step 3: Delete all files associated with JS/SmootherWeb.A.5 from your computer.
%Temp%\[Trojan horse name]
%AppData%\[Trojan horse name]
%LocalAppData%\[Trojan horse name]
%LocalAppData%\[Trojan horse name]
%CommonAppData%\[Trojan horse name]

Step 4: Delete the registry entries of the Trojan horse.
1. Press Windows + R keys together, type “regedit” into the box, and then hit OK to launch the Registry Editor.
2. Search for all registry entries related to JS/SmootherWeb.A.5 and delete them all.
registry-editor (1)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\[Trojan horse name]

Method 2: Remove the Trojan Horse by Using SpyHunter.

SpyHunter is a useful malware removal tool that detects and removes many malicious threats that several of the major brands can’t detect. This tool will be able to find out and delete JS/SmootherWeb.A.5 and other related threats from your PC without much trouble. Now follow the steps below to automatically remove the Trojan horse:

Step 1: Download and install SpyHunter on your PC.
Step 2: Upon the installation, launch SpyHunter and perform a full system scan by clicking “Scan Computer Now”.
Step 3: Wait for the scan to complete. Then, you will be shown all detected threats on your PC.
Step 4: To clean up all threats completely, click “Fix Threats” and restart your PC.

Method 3: Remove the Trojan Horse by Using Malwarebytes.

Malwarebytes Anti-Malware is a professional malware removal tool using advanced technology to detect and remove various malware including Trojan horses, viruses, adware, worms, rootkits, spyware, ransomware, etc. It is a trustworthy removal tool and you can download and use it to automatically get rid of JS/SmootherWeb.A.5 from your infected PC.

Step 1: Download and install Malwarebytes Anti-Malware on your computer.
Step 2: Once the installation finishes, run Malwarebytes Anti-Malware and scan your system by clicking the “Scan” tab, selecting “Threat Scan” and then click on “Scan Now”.
Step 3: Malwarebytes Anti-Malware now will start scan your system for JS/SmootherWeb.A.5 as well as other potential threats on your computer.
Step 4: Once the scan is done, quarantine all detected threats by clicking on “Quarantine All” and clicking the “Apply Actions” button. Then, restart your PC to complete the removal.

Tip: The manual removal method is effective, but it would run the risk of data loss and system damage. So, it is a better option for users to automatically clean up JS/SmootherWeb.A.5 by using a quality removal tool which will not only safely remove the threats existing on your computer but also provide real protection against other threats from the online world.

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